Reach out to our Sanur medical team for any enquiries or assistance. Learn how to get in touch, what to include in your message, and find answers to common questions about our services.
How to reach us
For all enquiries, please contact us via email at [email protected] or call us at +62 361 1234567 during our office hours, Monday to Friday from 9 AM to 5 PM. You can also visit our clinic at the address provided in our location section on the website.
When sending an email enquiry, kindly include your full name, contact information, and a brief description of your medical needs or questions. This will help us direct your enquiry to the appropriate department and provide a more efficient response.
Our typical response time is within 48 hours. We value your time and strive to address all enquiries with the utmost care and attention.
FAQ
How do I book an appointment?
Appointments can be booked by calling our clinic directly or through our online booking system available on our website. For urgent medical needs, please contact us by phone for immediate assistance.
What information should I provide when making an enquiry?
Please provide your full name, contact details, and a concise description of your medical concerns or questions. This facilitates a more prompt and accurate response from our team.
How soon can I expect a response to my enquiry?
We aim to respond to all enquiries within 48 hours. However, during peak times, responses may take slightly longer. Rest assured, your enquiry is important to us, and we will get back to you as soon as possible.
We warmly invite you to reach out with any questions or to schedule a visit. Our friendly team is here to assist you with any medical needs you may have.